These outlines are a guideline only and all programs can be tailored to meet your individual needs. For more information about the programs, and the special requirements to conduct them, please contact Fundamental Training and Development.

Day one

Understanding the change process

Levels of change

Skills that staff need in times of change

How to help staff adapt to change
Different people react to change in different ways

A model for understanding the impact of change

Emotional cycle of change
Interactive change

Change manager's skill

Effective management of organisational change

Successful change managers
Eight elements to planning change
Communicating about change
Listening
A checklist for implementing change