These outlines are a guideline only and all programs can be tailored to meet your individual needs. For more information about the programs, and the special requirements to conduct them, please contact Fundamental Training and Development.

Day one

What is negotiation?
Roles for effective negotiation
Stages of negotiation
The effective negotiator

The negotiation environment
Influencing skills
Negotiation simulations
When people "play dirty"
Negotiation practice