These outlines are a guideline only and all programs can be tailored to meet your individual needs. For more information about the programs, and the special requirements to conduct them, please contact Fundamental Training and Development.

Day one

What is on-the-job training?

The supervisor's role as an instructor
How is it different from classroom training?
Structured versus unstructured on-the-job training
The purpose of on-the-job training

Importance of structured on-the-job training

Appropriate uses of on-the-job training
Analysing staff member's needs
Plan, implement and evaluate
Developing a branch training plan

The eight step model

Key stages overview
Adult learning theory and how to use this to your advantage
Lesson plans
Developing instructional objectives

Giving instruction

Preparing the learner
Giving "effective feedback"
Setting them to work
Strategies for testing and monitoring your learner's progress
Follow-up