These outlines are a guideline only and all programs can be tailored to meet your individual needs. For more information about the programs, and the special requirements to conduct them, please contact Fundamental Training and Development.

Day one

Introduction to supervision

Making the transition from practitioner to supervisor
Supervision roles and responsibilities

Organising work

Setting goals
Prioritising work
Delegation

People skills

Understanding your power and authority
Dealing with difficult staff behaviour
Motivating staff
Managing up
Understanding, evaluating and providing feedback

Supervision case study